Contact Us

Contact Us

At Q Choco Shop, we value our customers and are here to help with any inquiries, feedback, or assistance you may need. Please don't hesitate to reach out to us using the information below.

How to Reach Us

Email:
For general inquiries, product information, or customer support, email us at qchocoshop@gmail.com. We aim to respond to all emails within 24 hours on business days.

Phone / WhatsApp:
You can contact us via phone or WhatsApp at +60 16-680 9994 during our business hours:

  • Monday to Friday: 9:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Closed on Sundays and public holidays.

Social Media:
Stay connected and get in touch with us on social media. You can send us a direct message, and we’ll be happy to assist you:

Frequently Asked Questions (FAQs)
For quick answers to common questions, check out our FAQs page. We cover topics such as shipping, returns, and product information.

Order Inquiries
If you have questions regarding your order, please include your order number for faster assistance. You can track your order status or reach out for support if you need help with your delivery.

Feedback and Suggestions
We love hearing from our customers! If you have any suggestions for new products, improvements, or just want to share your experience with Q Choco Shop, please send us an email or message on social media.

Visit Us Online
We are an online-only shop, but you can explore our range of delicious chocolates and treats at any time on www.qchocoshop.com.

Mailing Address
For returns or written correspondence, please contact us via email to obtain the correct return address.