Privacy Policy & Terms of Service

Privacy Policy

1. Information Collection
We collect personal information such as your name, email address, phone number, and shipping address when you make a purchase or sign up for our newsletter.

2. Use of Information
Your information is used to process orders, provide customer service, and improve our website. We may also use your email address to send promotional offers.

3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information is shared only with service providers who assist in processing your order, such as payment processors and shipping companies.

4. Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, but this may affect the website's functionality.

5. Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.

6. Changes to the Privacy Policy
We reserve the right to update our privacy policy at any time. Changes will be posted on this page.

Terms of Service

1. Acceptance of Terms
By using our website, you agree to comply with and be bound by these terms and conditions.

2. Product Information
All products are described as accurately as possible. However, we cannot guarantee that the descriptions, images, or other content are entirely error-free.

3. Pricing and Payments

  • Currency: All prices are listed in Malaysian Ringgit (MYR).
  • Payment Methods: We accept major credit cards, bank transfers, and online payment services.

4. Shipping and Delivery
Please refer to our Shipping & Returns page for details on delivery times and policies.

5. Returns and Refunds
Refer to our Shipping & Returns policy for conditions on returns and refunds.

6. Intellectual Property
All content on this website, including text, images, and trademarks, is the property of Q Choco Shop or its content suppliers. Unauthorized use is prohibited.

7. Limitation of Liability
Q Choco Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law
These terms are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the courts of Malaysia.